The Future of Retail is Conversations

Published by Uniphore

Retail may never be the same. Consumers who were previously averse to online shopping suddenly embraced it during the pandemic, and many don’t plan to return to their old behaviors. Today, thirty-seven percent are shopping online for products they previously bought in stores.

Read now to discover how to optimize the Customer and Agent Experience With Conversational AI and Automation.

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Related Categories Customer Interaction, Technology